Building a custom pool is an exciting milestone.

You’ve spent months planning the design, selecting features, and watching your backyard transform. Then construction is complete, the water goes in, and it’s finally time to enjoy it.

But what happens after that?

It’s a question many homeowners don’t think to ask until they need help. The truth is, the relationship with your pool builder shouldn’t end the day your pool is finished. Choosing a company that stands behind its work can make all the difference for years to come.

Not All Pool Builders Offer Ongoing Support

When comparing pool builders, most people focus on design, price, and construction timelines. Those are all important, but there’s another factor that deserves just as much attention: service after the sale. If equipment needs warranty service or you have questions after your pool is complete, who do you call? For many homeowners, the answer is a manufacturer’s customer service line. That often means waiting on hold, gathering serial numbers, filling out paperwork, and coordinating service appointments yourself. At Aquarius Pools & Spas, we believe it should be easier than that.

Local Service You Can Count On

One of the biggest advantages of building with Aquarius Pools & Spas is that we have an in-house Pentair-certified warranty technician.
Instead of sending you to a manufacturer, our team handles the warranty process for you. If there’s a covered issue with your Pentair equipment, we’ll take care of the paperwork, submit the warranty request, verify equipment information, and coordinate the necessary service.
That means less stress and less time trying to figure out who to call.

Understanding Your Pool Warranty

Every custom pool is an investment, and protecting that investment matters.
When you build with Aquarius Pools & Spas, you’ll receive:

  • In-house Pentair warranty service
  • A 3-year labor and materials warranty on new Pentair equipment
  • A lifetime structural warranty on every pool we build

These warranties are designed to give homeowners confidence, not only during construction but long after they’re enjoying their new backyard.

Poolside view with two white chaise lounges facing a blue pool, a blue umbrella between them, palm trees, and a 50th anniversary logo above.

Why Manufacturer-Certified Service Matters

Pool equipment has become increasingly advanced. Pumps, heaters, automation systems, lighting, and water features all work together to create an efficient, easy-to-manage pool.

Having a Pentair-certified technician means your equipment is serviced by someone trained specifically on the products installed in your pool.

Instead of guessing at the problem or working through multiple service providers, you’ll have experienced professionals who understand your equipment and know how to get it back up and running.

Our Commitment Doesn't End at Construction

For nearly 50 years, Aquarius Pools & Spas has built custom pools for families across Mandeville, Covington, Madisonville, Metairie, New Orleans, and throughout the Northshore.

That longevity comes from more than beautiful pools. It comes from standing behind every project and being there when customers need us.

Whether you have a question about your equipment, need warranty assistance, or simply want guidance on getting the most out of your pool, our team is here to help.

Build With Confidence

Choosing the right pool builder isn’t just about who can build your dream backyard. It’s about choosing a company that will continue to support you after construction is complete.

At Aquarius Pools & Spas, we believe every homeowner deserves exceptional craftsmanship, dependable warranties, and responsive local service.

If you’re ready to build a custom pool with a company that’s committed to your investment for years to come, we’d love to talk.

Call or text 985-626-7652 to schedule your consultation.